Hi, I'm Erin
Registered Social Service Worker based in Ottawa, Ontario.
Career & Employment Transitions
Practical, people-centred support for job seekers, employers, and community organizations navigating today's labour market.
End-of-Life Planning & Care
Steady, supportive guidance for individuals, caregivers, and community organizations navigating end-of-life planning and care.
Meet Erin!
Hi, I’m Erin. I’m a Registered Social Service Worker and End-of-Life Doula based in Ottawa (Carp), Ontario. I support individuals across Ontario through major life transitions, including career and employment changes, and end-of-life planning. My practice focuses on making support accessible, approachable, and human, with guidance that’s practical, compassionate, and grounded in lived experience.
About Erin
Hi, I'm Erin!
I'm a Registered Social Service Worker and End-of-Life Doula living and working in Ottawa (Carp), Ontario, on the traditional lands of the Algonquin Anishinaabe Nation. A place I've always called home. My career in social services has centred around helping people succeed in the job market and navigate career & employment transitions. Over the years, I've worked with hundreds of job seekers, supported employers in creating healthier workplaces, and advocated for accessible, meaningful employment opportunities.
Like many people, my own career path wasn't linear. I experienced layoffs, difficult transitions, and a wrongful termination in 2022 that asked me to advocate for myself in ways I never expected. That chapter deepened my understanding of how complex systems can be... and how powerful it is to have the right support system.
Around the same time, my personal life shifted in a big way. A family member's sudden illness and death placed me in a caregiving role I hadn't anticipated. I was managing decisions, documents, finances, and personal care while navigating grief and family dynamics. While I had long been familiar with death, it was an experience that revealed just how overwhelming the end-of-life can be, and how often families are left to figure it out on their own.
Those experiences changed how I wanted to work. I stepped away from government-funded systems to build a private practice where I could offer practical, grounded social services... the kind that helps people build skills, reduce overwhelm, and navigate complex systems.
Today, my work brings together career and employment transitions and end-of-life planning and care. While these areas may seem different, both involve navigating change, systems and uncertainty. Drawing on both professional and lived experiences, I support people in understanding their options, finding their voice, and navigating decisions with care.
My Purpose
My purpose is to guide people through some of life's most significant transitions, career changes and the end-of-life, with practical guidance, clear strategies, and steady support. I help people understand their options, navigate complex systems, and make decisions that align with their needs and values. By breaking down overwhelming challenges into manageable steps, I aim to empower individuals, caregivers, and families to move forward feeling informed, confident, and with a sense of control.
Land Acknowledgement
The social work profession has played a big role in upholding systems that have caused lasting harm to Indigenous communities and ways of life. Harm that continues today. As a Social Service Worker living and working on the unceded, unsurrendered territory of the Algonquin Anishinaabe people, I carry this awareness into my work and strive to actively challenge these systems.
I remain committed to showing up with intention and humility, creating and supporting spaces that listen, respect, and honour the rich diversity of Indigenous cultures and traditions across Canada. I am grateful for every opportunity to learn, for guidance that helps me grow, and for experiences that continue to deepen my awareness, understanding, and inform my actions.
End-of-life Planning & Care
Support for Individuals & Caregivers
Guidance and planning for individuals and caregivers navigating the end-of-life.
Support for Community Groups
End-of-life education and support for community groups and organizations.
Support for Individuals & Caregivers
End-of-life planning and care can feel overwhelming, especially when decisions are time-sensitive. Practical guidance is available at each stage, helping people, their caregivers, and loved ones understand options, document wishes, and navigate the complexities with confidence.
Services Include:
• End-of-Life & Advanced Care Planning
• On-going Caregiver Support
• Resource & Service Navigation
• Legacy Projects
• Vigiling & Ceremony Guidance
Who this is for:
• Individuals who want to understand their end-of-life and care options, and prepare for the future.
• Caregivers seeking guidance, practical support, and compassionate accompaniment.
• Families navigating care, resources, and important decisions.
• Anyone who wants to create meaningful memories and leave a lasting legacy.
Support for Community Groups
When communities have the tools and resources to talk about the end-of-life, planning becomes more accessible.Workshops, resources, and guidance to support groups and organizations in building understanding, confidence, and meaningful dialogue around end-of-life care.
Services Include:
• End-of-Life Planning Workshops
• Individual & Group Support
• Policy Development & Organizational Guidance
• Guidance for Vigiling & Ceremony
Who this is for:
• Organizations supporting people through illness, caregiving, or loss.
• Community groups offering caregiver education or end-of-life planning resources.
• Employers or groups seeking workshops on care mapping and planning.
Career & Employment Transitions
Support for Job Seekers
Strategic career and employment counselling for job seekers navigating today’s job market.
Support for Employers
People-centred solutions for employers across hiring, retention, and workplace practices.
Support for Community Groups
Collaborative career and employment solutions for community organizations supporting job seekers.
Support for Job Seekers
A successful job search is more than sending out resumes and hoping for the best. Through one-on-one career and employment guidance, learn how to take control of your job search, develop a focused strategy, and showcase your strengths to compete in today's job market.
What I offer:
• Resume + Application Support
• Job Search Strategy
• Interview Preparation + Mock Interviews
• Career Development + Goal Setting
Who this is for:
• Job seekers who are struggling to land interviews.
• Individuals feeling discouraged or overwhelmed by the job search process.
• People wanting to improve their resumes, cover letters, or online presence.
• Anyone seeking guidance on strategic job searching, interviews, and career growth.
Support for Workplaces
Building a strong, resilient workplace takes more than policies and processes. Human-centred guidance supports organizations in hiring, onboarding, employee development, and workplace transitions.
What I Offer:
• Hiring + Onboarding Support
• Employee Engagement + Retention Strategies
• Workplace Policy Guidance + Development
• Employee Support Through Transitions
Who this is for:
• Organizations looking to strengthen hiring, onboarding, and employee development
• Employers aiming to build inclusive policies and a people-centred culture
• Teams seeking individual or group support for staff during workplace transitions
• Workplaces exploring government grants and funding
Support for Community Groups
Community groups and organizations play an important role in supporting job seekers. Inclusive, accessible employment support helps reduce barriers, build confidence, and create momentum at every stage of the employment journey.
Services Include:
• Job Readiness Workshops
• Individual + Group Employment Support
• Program Development + Policy Guidance
• Resources + Referrals
• Support with Grants + Funding Opportunities
Who this is for:
• Organizations that want to provide employment services or workshops without developing them in-house.
• Community programs needing drop-in or on-demand employment support.
• Service Providers seeking to strengthen existing programs or develop new ones.
Clients Stories
"The resume you helped me create looks amazing! It shows all of my skills and experience in a way that I could never have done. I'm so glad I reached out to you! Thank you!!"
EA, 2024
"I didn't know what to expect when I reached out to you to help me and my family start talking about end-of-life care for Mom, but I'm so happy I did. You took what I thought was going to be a hard process and made it much easier to talk about. Your guidance helped us go through all of our options... so many that we didn't even consider. Overall it was a great experience and I feel so much better about it all. Thank you, Erin.
NR, 2025
"You empowered me by making tasks I thought were mundane actually very important on my resume and how to speak to that as a strength in my interviews."
Jessica, 2025
"Such a helpful session. I learned how to organize my job search, review job postings properly and tips for my next interview. I especially loved how you broke down the STAR interview method in a way I actually understood. I feel much more confident for my next interview!"
Workshop Participant, 2025
"It's so simple, but you reminded me how important it is to choose a career you won't hate and to be methodical in determining what might be a good fit."
Workshop Participant, 2025
"Thank you for your time and the excellent information. I appreciate the resources. I would definitely recommend you to a job seeker."
Workshop Participant, 2025
Confidentiality & Privacy Policy
I am committed to safeguarding your personal information in accordance with applicable privacy laws. This policy explains how I collect, use, and store your information, the limits of confidentiality, when information may be shared without your consent, and your rights regarding your personal information.
Collecting Your Information:
As part of my career services, I may collect personal information, including:
Your name, contact details, and address.
Information about your work history, career goals, and professional development needs.
Assessment results, session notes, and relevant background details to support your career planning.As part of my end-of-life doula services, I may collect personal information, including:
Your name, contact details, and address.
Information about your health, preferences, and care needs.
Details necessary for end-of-life planning and support services.I gather information directly from you during consultations, through forms, or with your consent, from third parties. I only collect what is necessary to provide effective services.
Storing Your Information:
I use safeguards to protect your personal information, including:
Digital Security: Client information is stored securely using reliable platforms that ensure the confidentiality and protection of data.
Physical Security: Paper records are stored in locked filing cabinets.
Retention Policies: Records are retained for at least 10 years from the last entry date or, for minors, 10 years after they turn 18.
Disposal: When no longer needed, all recor
Using Your Information:
Under the scope of career services, I use your information to:
Provide personalized career counselling, guidance, and feedback.
Offer career assessments, coaching, and professional development support.
Communicate with third parties (e.g., employers, training programs) with your consent.Under the scope of end-of-life doula services I use your information to:
Provide personalized end-of-life planning and support.
Assist in care mapping, resource navigation, and legacy creation.
Communicate with care partners, with your consent.In limited circumstances, I may use your information without explicit consent, including:
Improving Services: For quality assurance or risk management purposes to ensure services meet professional standards.
Legal Compliance: To meet record-keeping and reporting obligations.
Anonymized Data: To create de-identified information for research or statistical purposes, where applicable.In all instances, I minimize the amount of identifiable information used to ensure your privacy is protected.
Consent to Use and Share Information:
Explicit Consent: I will only share your information with third parties if you provide explicit written consent. Explicit consent can only be provided by you or your legal authority (POA or SDM).
Implied Consent: Consent is implied if you invite a third party to a meeting.
Legal Obligations: I may disclose information without consent if a POA or SDM is legally authorized to act on your behalf, or if disclosure is required by law (see Limits of Confidentiality).
Limits of Confidentiality:
I maintain confidentiality in all client interactions, except in the following circumstances:
Imminent Harm: If there is an immediate risk of serious harm to you or others.
Child Protection: If a child under 16 is at risk of, or has experienced, abuse or neglect, or if a child aged 16 or 17 needs protection.
Public Health Risks: As required under communicable disease or public health laws.
Court or Legal Orders: If disclosure is required by a subpoena, warrant, or other legal authority.
Professional Accountability: If disclosure is required by the Ontario College of Social Work and Social Service Workers Act, 1998.
Criminal Activity: If there is a legal obligation to report specific criminal acts.In all cases, I will limit the disclosure to the minimum information necessary and, where possible, inform you beforehand.
Your Rights:
You have the right to:
Access your personal information and request corrections if needed.
Provide written consent to release specific information to individuals or agencies of your choice.
Withdraw consent for the use or disclosure of your information (except where required by law or professional obligations).
File a complaint or ask questions about privacy practices by contacting me at [email protected].
Privacy Breach Protocol:
If a privacy breach occurs, I will:
Contain the breach and mitigate risks.
Notify affected clients as soon as possible.
Investigate and implement changes to prevent future breaches.
Report the breach to the Information and Privacy Commissioner of Ontario (IPC) if required.
Contact Information:
For questions or concerns regarding Erin Byron’s Privacy Policy, or to request an alternative format, please contact me at 613.839.5576 or [email protected].Last updated: November 10th, 2025
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